We believe that it is very important that all customers shop around before finally deciding upon a company, and we’ve provided a few bullet points to help you review some of the benefits of hosting with us here. Remember, if you have a question at any time, staff is almost always available via the Live Support button to answer any questions you may have.

* Amongst the oldest providers in the Industry
* Hands-down the most personalized support anywhere
* Strict overselling restrictions
* Financial stability
* Non-leased equipment
* We strongly support open-source solutions

Age Matters:

Every year there are literally tens of thousands of web hosting companies that are created, and then fail miserably, leaving their customers as “hosting refugees.” There are thousands of people who flock to this business thinking that they can make a quick buck, but have no technical knowledge, infrastructure, or even so much as a business plan.

Host-Unlimited.com has been operating for over seven years, which in web-hosting years is nearly an eternity, in fact, it has been in operation longer than 90% of all other companies. Importantly, Host-Unlimited.com has been able to perfect its operational strategy, minimize overhead, and focus its primary energy on supporting customers. We have evolved tremendously over the years, and our strategy for success has been simple: to provide a QUALITY service.

We have built our network from the ground up. During the early days, we offered very small hosting accounts on a single SCO Unix box through a home internet connection! Check out this blast from the past!

SCO Box

Well, needless to say the industry has evolved and we’ve always been ahead of the pack.
Take a look at our Datacenters, Hardware, and Software pages to see EXACTLY how we have set up our system today!

Best Support in The Industry:

There are a few web hosts far younger than us that have been wildly successful profit-wise, via massive advertising campaigns and breakneck marketeering, but in becoming mammoth-providers, they have lost the most fundamental element for any business – a legitimate relationship with customers.

Host-Unlimited.com’s retention rate is one of the highest in the industry, at nearly 89%. This is because we treat customers with the respect they deserve, and put customer service before all else, and we are positive that this is where you will experience a difference. Web hosts always say they have reliable staff and offer support around the clock. Though behind the scenes the story is usually very different.

We actually practice what we preach. We offer extensive staff management training, as it is no use to anyone having staff with bad organizational skills and poor communication skills. We do not employ outsourced foreign support staff, and our support team has a clear vision of HU’s goals, and are there to support you.

To be certain, our support times are fast, but most importantly, it is reliable. When we provide a support response, we are not satisfied until you are. We understand how devastating downtime or site errors can be, and so we go above and beyond to keep your web presence on its feet.

Host-Unlimited.com does not offer more resources than it can actually provide

If there is one single troubling trend in the web hosting industry, it is the introduction of overselling as a means to deceive customers.

“Overselling is a term used in the web hosting industry to describe a situation in which a company provides hosting plans that are unsustainable if every one of its customers uses the full extent of services advertised. The term is usually referred to the web space and bandwidth transfer allowance (source).”

What this amounts to is that many hosting companies are offering web space and bandwidth levels which they can not actually deliver! The most recent trend is to offer unlimited space and bandwidth, which is, frankly, impossible. Indeed if your site begins to consume too many resources these hosts are quick to suspend your account and leave you to the wind.

The truth of the matter is, the average website does not use up my disk space or bandwidth, and one should be reasonable when determining what price-level plan they sign up for. Often the cheapest plan will suffice for most websites.

Andy Anderson, an individual currently involved in the web hosting market had this to say about overselling disk space and bandwidth:

“How much room do you actually need for a site? Looking through my server logs most people use 500MB (megabytes) of disk space and about 5GB (gigabytes) of bandwidth. That is plenty of room for the average person with only 1GB of disk space. But most people will not ever look at how much space they are using. They only look at storage space when they are looking for a host. The hosting market these days are very competitive. Web Hosts bank on your lack of knowledge and promise you TB (terabytes) of space and bandwidth. If you look at burst.net they have a terabyte hard drive for $400.00 a month per host. So think for a minute, how can a host offer you a $1.95 month web hosting plan for a terabyte of space? Mathematically they cannot possibly do it, and yet, they know about it and lie to your face that they can. They also hide behind their TOS (terms of service) saying you must have active sites etc. Do you think Google.com would pay for 1,000’s of servers if they could host at DreamHost, who oversells web space, for $7.95?”

The bottom line is, if you are serious about the future of your website, it is best to do your own research and actually pay for what you receive. If the offer looks too good to be true, more than likely it is.

Below is a list of web host that currently oversell web hosting disk space and bandwidth.

HostGator.com
Lunarpages.com
Hostmonster.com
BlueHost.com
Webhostingpad.com
JustHost.com
Yahoo.com
Godaddy.com
FastDomain.com
ixwebhosting.com
powweb.com

Financial Stability

While this may seem an odd factor to mention, it is important to mention that Host-Unlimited.com has been privately owned and completely debt-free since day one of its operations. Amongst legitimate hosting companies (that is to say, those companies which offer a legitimate service and aren’t refugee-producers), it is almost unheard of that companies operate without any debt.

Financial stability is a key aspect in determining whether a web host will be around tomorrow and for years to come, particularly in the current economy.

Owned Equipment

Along a similar vein as above, it is important to know that a web host owns its own equipment, and is not leasing from another company, or simply buying on credit to build their backbone.

Host-Unlimited.com has spent the last seven years meticulously purchasing, building, upgrading, and servicing its equipment, with on-site access at all times and an intimate understanding of the ins and outs of every millimeter of equipment.

Open-Source

The internet evolved from open source software, and continues to advance by means of the open source community. At host-unlimited, to every extent possible we utilize open-source software to ensure that we are on the bleeding-edge of technological advances, as well as minimizing our costs and passing the savings on to you.

To be certain, we do utilize close-source software where necessary, the most pertinent example being the Cpanel control panel, however we are currently in the process of reviewing all our options, and will hopefully be moving to a completely open-source operating environment, which could result in as much as 35% savings for our customers!